Refund Policy

Refund and Cancellation Policy

At Assignment Gates, we strive for excellence and customer satisfaction. However, if we fail to meet your expectations, you may be eligible for a refund or cancellation under certain conditions. All refund and cancellation claims are considered on a case-by-case basis, and we reserve the right to make the final decision.

Refund Eligibility

You are entitled to a refund in the following cases:

• Dissatisfaction After Revisions: If you are not satisfied with our work even after multiple revisions and it does not meet the assignment criteria, you can request a refund.
• Missed Deadlines: If your order is not delivered on the promised date, you are eligible for a full refund.
• Plagiarism Issues: If the provided assignment exceeds the accepted plagiarism limit, you can request a refund.
• Double Payment: If you are accidentally charged twice, we will refund the mistakenly charged amount immediately.
• Order Cancellation: If you cancel your order within 12 hours of payment, you will receive a full refund.
• Failing Grade: If you fail the assignment, we will redo it. If you do not wish to have it redone, you can claim a 75% refund. If we refuse to redo the assignment, you are entitled to a 100% refund. Evidence is required in all cases.

Non-Refundable Circumstances

We do not provide refunds in the following situations:

• Incorrect Information: If incorrect project details are provided and you are unsatisfied with the result, no refund will be issued.
• Partial Work Completed: Once we complete 50% of the work, we will deny your refund request. If we finish less than 50%, you can cancel, but we’ll deduct the completion cost. The percentage of work done will nullify the hours of payment condition. For instance, if we complete more than 50% of the work within 12 hours and you decide to cancel, we will charge you instead of issuing a full refund.
• Policy Violation: If you violate our company policy, your work may be terminated without a refund.

Important Notes

• Full Refund Request: To request a full refund, it must be made within three days of receiving your work. The Quality Assurance Department will make the final decision based on provided evidence.
• Order Cancellation: Assignment Gates reserves the right to cancel your order under critical circumstances, including but not limited to:
  • Failure to provide suitable subject writers.
  • Violation of terms and conditions by the client.
  • Inability to deliver the order on time.
  • Unforeseen events preventing order completion.

Cancellation Policy

• 12-30 Hours Cancellation: If you cancel your order between 12 and 30 hours after payment, you will receive a 50% refund.
• After 30 Hours: No refund will be issued for cancellations made after 30 hours of payment.

Assignment Gates reserves the right to amend or modify this policy at any time. All refund and cancellation claims will be decided on a case-by-case basis, and we reserve all rights to make the final decision. For any questions or concerns, please contact us directly.